1. Introduction
Welcome to Manokamna Ayurvedic Clinic. We are committed to protecting the privacy and security of our patients' personal and sensitive medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.
2. Information We Collect
When you book an appointment, submit an enquiry, or receive treatment at our clinic, we may collect the following types of information:
- Personal Information: Full Name, Age, Gender, Phone Number, Email Address, and Residential Address.
- Physical & Health Information: Weight, Height, and detailed Medical History/Concerns provided by you for diagnosis.
- Preferences: Your consent and opt-in choices for receiving WhatsApp notifications, reminders, and promotional offers.
- Technical Data: IP address, browser type, and cookies when you navigate our website.
3. How We Use Your Information
The information collected is strictly used for the following purposes:
- To provide accurate Ayurvedic medical consultation, diagnosis, and personalized Panchakarma or treatment plans.
- To communicate with you regarding your appointments, follow-ups, and treatment progress.
- To send invoicing and billing details.
- To send relevant clinic updates, wellness tips, or promotional offers via WhatsApp or Email (only if you have explicitly opted in).
- To comply with legal obligations and healthcare regulations.
4. Protection of Your Data
We implement reasonable physical, technical, and administrative security measures to protect your sensitive personal data from unauthorized access, alteration, disclosure, or destruction. Access to your medical history is strictly limited to authorized doctors and medical staff directly involved in your care.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal or medical information to third parties. Your data may only be disclosed under the following circumstances:
- If required by law, court order, or government regulation.
- To trusted third-party service providers (such as SMS/WhatsApp gateways or payment processors) who assist us in operating our clinic, strictly under confidentiality agreements.
6. Your Rights and Choices
You have the right to:
- Review and request corrections to your personal information.
- Opt-out of receiving promotional communications at any time by contacting us or unchecking the preference during booking.
- Withdraw your consent for data processing (subject to legal and medical record-keeping requirements).
7. Contact Us
If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your data, please contact us at:
Manokamna Ayurvedic Clinic
Nagpur, Maharashtra
+91 98765 43210
info@manokamnaayurvedic.com
Last Updated: October 30, 2026
